common questions for shopping online for lingerie common questions for shopping online for lingerie
The FAQ's
You've got questions, we've got answers

Modern Match has two main offices, Newport, California and British Columbia, Canada.

Our main warehouse and headquaters is located in Prince George, BC, Canada. This is where we roll out the red carpet, slip on the white gloves and package orders with love.

We empower women globally! All of our orders are shipped from BC, Canada and travel all across the globe.

If ordering outside of Canada, your order may be subject to duties and taxes. Please check your local government site to see what is applicable in your country.

*Clap your hands for flat rate shipping in North America!

Canada - $12 CAD

USA - $15 CAD

*International shipping rates are calculated at checkout based on how speedy you'd like your order.

Being an inclusive brand is a journey and one we are continually working towards.

We currently offer sizes XS to 3XL in our wire-free bras and our underwear. And B32 to DD38 in our underwire bras.

If you don't see your size we want to know! Connect with us on Instagram

No two boobs are the same just as no two brands of lingerie fit the same. Which is why we have spent a lot of time perfecting our size guide and making it user friendly.

We also offer virtual bra fitting if you would like a little more in-person (virtual) experience. To book a fitting, email our stylists at support@modernmatchlingerie.com or DM us on Instagram.

There are two reasons your bra might not fit quite right:

1. you're in the breakin period

2. It's simply the wrong size/style

Breakin periods are when the band feels tight. The more you wash and wear, the more it will start to loosen up.

How do you know if it's a break in period or simply the wrong size? It should feel snug but not uncomfortable. If you are experiencing any discomfort or pain, let's exchange for a better fit.

Contact our team to initaite an exchange or return here.

It's simply to get the most life out of your bra. Spin cycles and high heat don't mix well with the fibers and elastics in lingerie. The better the care, the longer your delicates will last you.

To get the most out of your lingerie, it's best to play it safe and handwash in luke-warm water.

We get it, sometimes it's easier to toss it in the machine. If you don't have time to handwash, be sure to use the delicate cycle on your machine and lay flat to dry.

Don't see the answer to your question? We are happy to help!

Email our team at support@modernmatchlingerie.com and one of our stylists will be in touch within one business day or DM us on Instagram.

Easy Peasy Lemon Squeezy

Free Shipping $150+

Complimentary shipping within Canada and the USA on orders over $150. International shipping rates are calculated at checkout.

Let's Shop
Flat Rate Shipping

We like to keep things simply with flat rate shipping:

Canada - $12 | USA $15

International rates calculated at checkout.

Shipping Policy
Simply Returns

Not the perfect fit? No problem! You can exchange or return your unworn, unwashed bra within 21 days of shipment. Underwear is a final sale.

Exchange Centre

Contact us

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.