Not 100% satisfied with your Modern Match purchase? We're here to help!
We have a 21 day return and exchange policy from the date you receive your order on new and unworn pieces.
*underwear and promotional items may be considered a final sale and are not eligible for a return or exchange*
RETURNS AND EXCHANGES
Easy as 123! Grab your order number and press the button below to exchange your unworn item for a different style.
We've got you covered! Press the button below to start an exhange.
If we didn't get it 100% right and you'd like to return your item, we can help with that too! Make sure your item is unworn and select the button below.
We take extra percaustions when handling returned delicates to make sure our staff is safe. It may take us slightly longer than normal to process your exchange/return. Please expect 7 to 14 days to process. We appreciate your patients!
There are a couple places you can find your order number:
1. On your order confirmation email
2. You can log into your account from our site here.
3. If you still can't seem to locate your order number, please reach out to our team at support(at)modernmatchlingerie.com
We accept exchanges/returns up to 21 days from the time you receive your order on new and unworn pieces.
Given the delicate nature of what we sell, items must be unworn, unwashed, undamaged, with tags attached and in original packaging to proceed with a return.
Our items go directly on skin so please refrain from trying on with self-tanner, lotion, oil or fragrance on your skin. When it comes to something delicate, best to play it clean until you’re 100% sure you’re keeping it – for all of our sakes
**Please note underwear and sale items may be considered a final sale and are not eligible for a return.