Shipping Policy
Free shipping on all US and Canadian orders $200+ (Before duty and taxes)
*COVID not only has disrupted our social time but our shipping times too! Please note we’re working with our shipping partners to get your orders to you as soon as possible.
Holiday Shipping Deadlines:
It is our priority to get your orders to you as soon as possible in time for Christmas. This is the suggested shipping date cut offs from our shipping partners:
USA & Canada: December 9th
International: November 27th
If you have any concerns, please contact our customer service team at support@modernmatchlingerie.com
When you submit an order, we will make all diligent efforts to get your merchandise out to you in a timely manner. Please note once your order ships, no changes can be made to a shipping address.
We ship via UPS, USPS, Canada Post and FedEx; for standard shipping, please allow 4-10 business days for delivery, excluding holidays. If an item is out of stock at the time you place your order, we will notify you as quickly as possible.
In a hurry?
For your convenience, we can expedite your order at your expense for 2-3 business days delivery, excluding holidays.
Processing
Orders are processed and shipped during business days (holidays excluded).
Flat Rate Shipping Canada/USA
We offer flat rate shipping for our community members in Canada and the USA. Across Canada expect a $12 flat rate, in the USA a $15 flat rate.
For international orders, shipping rates will be calculated at check out.
International Shipping
We ship our packages via USPS and delivery can take to 2-3 weeks. All applicable taxes and duties are the responsibility of the customer. Shipping charges are non-refundable if the package is refused.
Taxes
Local taxes, if applicable, will be added to your order.*